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Does Your Millennial Understand the Art of Mailing a Thank You Card?

Once again, we’re going to wax nostalgic about the (almost) lost art of letter-writing; or in this case, thank you card writing. It’s an art suitable for all occasions, both personal and professional.

Professional Thank You Card Green Flourish
This would be especially nice if you’ve just interviewed with an interior design firm.

By all appearances, there’s a group of folks entering the workforce today who may not know how to address an envelope (see below), or business correspondence. My own 27-year-old nephew recently had what is usually described as a ‘senior moment’ when he momentarily blanked on how to fill out a check. With options like email and Venmo, these skills simply aren’t needed as often as they once were. With all that said, I’ve also noticed that Millennials (they HATE that label, by the way… probably as much as they hate being broad-brushed) will, on occasion, embrace the analog life experience—sometimes when they think no one is looking, and other times when they want to appear quirky and hip. (I’ll bet they also don’t like to be analyzed) However it happens, the result will be a generation who will get the most out of multiple communication technologies, choosing the best of both.

Assuming I haven’t ‘clicked off’ any and all readers under the age of 30, I’d like to share the finer points of thank you note writing for those young job seekers, because it’s useful not only in personal communication, but in the business world as well.

Most recruiters and job coaching consultants will tell you that sending a note after an interview can put a candidate at the top of the heap Click To Tweet and assuming it’s done right, you have nothing to lose by expressing gratitude for the interviewer’s time. This is a good list of tips for making the right impression with your thank-you card. A few of the points are specific to emailed notes, but for the same reason we encourage printed cards in these matters, the advice that’s laid out for sending a physical card is spot-on. And according to this article in the Harvard Business Review, “these simple acts of investment, remembrance, gratitude, and appreciation can show the people who matter to your life and business that they are important to you”.

Points to remember, especially when sending a thank you card or note after a job interview:

  • Quality (ink) pen – blue or black. No, not pink.
  • Perfect spelling, grammar, & punctuation.
  • Penmanship – practice your note on a piece of paper and edit it until you know it will fit on the thank you card.
  • Hand address the envelope – see our handy little diagram if you haven’t done this before!
  • Mention something specific to remind your interviewer about your meeting. (She may be interviewing many candidates, and your hand written thank you note will certainly help you stand out from the crowd.)
  • Don’t dawdle, your thank you card should be mailed the day of or the day after your interview.
  • By all means, send a thank you email too, shortly after the interview.

Obviously, you’ll use a good quality ink pen and excellent spelling, grammar, and punctuation when you fill out the card, and you’ll tailor your message to your recipient. Keep it short, but mention something specific that you discussed with your interviewer (as noted in this post on Forbes).

Use it as an opportunity to show off a bit of your writing skill, they’ve already seen your résumé and know you’re good with technical communication, now give them a sample of your more creative, less formal writing style. Put the same care and attention into the envelope; use an appropriate stamp, address it neatly, put your return address and maybe a seal on it, and off it goes to represent you in the best possible way!

I love this BusinessNewsDaily blog post about thank-you cards because it addresses (pun intended) the excuses we use for not writing notes first thing, and POOF! they’re gone! Then it goes into the wonderfulness of the thank-you card, not the least of which is the magic power of a few kind words to cancel out a whole lotta rudeness.

how to address a thank you card
It’s always nice to find something that’s hand-addressed among the bills and junk mail

As life goes on, there will be a great many reasons to skillfully deploy a thank you note; weddings, graduations, fundraising thank yous, attendance of charity events, pulling you out of a burning car—basically any time someone does something nice for you or goes out of their way on your behalf. But for now, mastering the art for job-seeking or even advanced academic pursuits is a great start.

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Thank-You Cards and the Magical Power of Stamps

“The best way to cheer yourself up is to try to cheer somebody else up.”
—Mark Twain

That’s what thank-you cards do, they brighten someone’s day. The little bit of effort that goes into choosing an image and sentiment, and signing your name, then dropping it in a box for delivery by a real, live person—that act of putting a paper card in someone’s hand is always appreciated. And postage stamps get them there. A simple sticker—a little work of art—sends your card or letter along its journey to your recipient. Think about it. For just a few cents, your personally written holiday greeting card or thank you card can travel up to thousands of miles until it settles nicely into the hand of your recipient. And all that without any extra baggage fees. There’s a reason this method of communication has been around for centuries.

Here and now in the digital age, we’ve noticed that the elements of a mailed greeting card can be made that much more special with just a small amount of effort:

Neither snow nor rain nor gloom of night...
It’s not a white owl, but it works just as well.
  • Stamps come in many designs and genres—from historical, to whimsical, to literary—even inspiring.
  • Hand addressing your envelope with a quality ink pen gives it an elegant touch.
  • You can have fun with the return address, using those pre-printed labels we all get from our insurance companies, or a rubber stamp—and you can return address it on the back or the front, depending on your personal preference.
  • Envelope seals are also a nice addition, and they work equally well with pointy-flapped envelopes as well as square flap announcement style envelopes.
  • Of course, this is all before you even get to the card itself!
Envelope seals for that final touch of class
Seals also look nice on a straight flap.

Whose day will you make today? At Cardphile, we think it’s time to make business personal again. So we’re now shipping all 2016 corporate holiday card orders with a beautiful thank you card printed on our elegant “ART” cardstock. It comes with a stamped envelope, ready to go—to make someone, somewhere feel appreciated. Join the movement – make someone’s day better, and be sure to tell us how you used it!

Read our earlier post for 3 tips on writing business thank you notes. Don’t worry, we’ll keep you looking professional. Oh, and don’t forget the seal!

Coming soon: teaching your millennial the art of mailing a letter. (we know it sounds like satire, but it’s not)

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Charity Christmas Cards to Support Doernbecher Children’s Hospital Foundation

Cards for Kids is a collection of artwork from patients of Doernbecher Children’s Hospital and their siblings with the help of professional artists and the Friends of Doernbecher volunteers. The art is produced as classic greeting cards available for purchase year-round.

1907DPK-Ornaments
Color and whimsey sure to make the hum-buggiest of them crack a smile

We can personalize the lovely little art pieces for your holiday cards. Click here to find out how.

Of course, in addition to these gorgeous cards, you can always make a direct donation to the Doernbecher Foundation and the Cards for Kids program.

Or call 800-800-9583 to be directed to staff able to accept donations.

We’ve been in this business for over 25 years, producing creative greetings with the simple goal of just brightening someone’s day. But it wasn’t until a couple years ago, when we started working with the Doernbecher Foundation that we realized that we’d only just ‘completed’ our product line. We first featured the Cards for Kids collection in 2013, and now we can’t imagine these fantastic designs not being a part of our workday. We’ll keep producing the art as long as the kiddos will have us!

Please spread the word to your friends and business associates by sharing this page (or bookmark and visit again to be the first to see new Doernbecher cards). Let them know they can send high quality business holiday cards while making a significant contribution to Doernbecher Children’s Hospital Foundation at the same time. We also have individual holiday card packages available for your personal Christmas cards – with Donation Cards for Valentine’s Day and Mother’s day coming soon!

It’s another way to Do Well by Doing Good—for kids all across the country.

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The Higgs Boson Corporate Holiday Card… We Couldn’t Resist

But now we have a Higgs Boson Particle Dilemma.

Now that we know it exists, our designers were determined to make it visible to the rest of the world – so we told them to have a go at it. We’re not sure what those crazy astrophysicists at CERN will be up to next, but for Cardphile the next big hurdle is to determine the accent color to be used on our latest design—the new Higgs Boson holiday greeting card!

Higgs Boson holiday greeting card for architects and engineers—classic design
Higgs Boson Classic
Higgs Boson holiday greeting card for architects and engineers—sporty
Higgs Boson Sporty

The boson particle is playfully depicted in a galaxy of electronic ångströmic matter and framed with an atomic scale along both the x and y axis… (You’re right, we really don’t know what we’re talking about here, but we were inspired by the discovery – and we think this might be the perfect business Christmas card for the nerdy firms among you!)
The problem is, our greeting card designers came up with two versions, and we’re having a little trouble deciding which one should make it into the Cardphile Fall 2012 Holiday Greeting Card Catalog – will you help us decide?

Option one is set in a classic white frame, while option #2 is a bit more racy with its bright red accents.

Please help us out and Vote Now to break the stalemate!

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Are You A Hermit? Our Business Thank You Cards Will Fix That!

Business thank you cards give you personal time with your customer—without the demands of face time expectations.

Let’s face it, it’s not always easy to keep in touch with clients without feeling pushy. That’s where our corporate logo note cards come in. These little business thank you notes are the perfect vehicle for your handwritten note of appreciation—elegant, well-traveled and worldly!

We’ve designed them just right too—not too big (so you don’t have to write a novella) and not too small (so they disappear in the mail room). Send us your logo and we’ll do all the work, customizing your cards to help you build brand identity.

Here are some excuses, if you need them, for building business relationships:

  • Spent weeks putting together a big proposal? Don’t forget to thank everyone on the team; staff, vendors, and the guy who runs the copy machine.
  • Introduce yourself
  • Stay in touch
  • Congratulations
  • Business relationship anniversary

Your corporate thank you cards should always be hand-written, by the way, and we think that it’s worth the trouble to find a pen with real ink—ball point pens are so yuk. We also suggest practicing your thank you note on another piece of paper first—you’ll waste fewer cards that way and ensure that your note looks professional and your signature doesn’t fall off the edge of the card.

It’s OK to have your return address printed on the back of the envelope, but you should always hand write the recipients’ address on the front—no stickers here.

And remember, back away from the postage meter and use real stamps!

Read this article for more tips on writing business thank you cards.

 

 

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AEC Marketing with SMPS, Build Business and Cardphile

AEC Marketing with SMPS Build Business and Cardphile
Cardphile Prepares to Mail the 2011 SMPS Awards Gala Invitations

Simply put, the annual SMPS Build Business Conference is a must for today’s AEC marketing professional—and it’s (almost) never too late to register to attend this year’s SMPS conference. They are generally held in August, and in different cities each year. It’s a great way to learn from your peers, network, and see the sights.

These days, chances are good that everyone in your organization or firm has been called up to assist in finding leads, assembling proposals and pitching in where they can in your marketing program. It’s no secret that the current business economy is recovering at a very slow rate. The question is, “Can we afford to grow at the same rate as the economy, or do we need to implement measures to accelerate our own growth?”

Most will agree, it’s an unqualified “yes” to the latter. And the Build Business conference, hosted by the SMPS (Society for Marketing Professional Services) is the place to get the tools you need to grow your business.

Held annually, the SMPS Build Business Conference provides marketers in the A/E/C industry with multiple opportunities to learn more about addressing the challenges they face. The conference is broken up into multiple tracks, each focusing on a specific area of marketing and skill levels.

  • Learn from dynamic keynote speakers and take advantage of unparalleled networking opportunities to bring home the business!
  • Attendees can choose from over 30 learning sessions and more than 15 hours of continuing education.
  • Learn about new marketing methods of the future and become reacquainted with the traditional methods that still work.
  • Discover how to identify new business opportunities in hot local, regional and global markets, as well as how to position your firm to compete in those markets.
  • Learn to better differentiate your firm from the competition.
  • Network with some of the savviest Architectural, Engineering and Construction marketers in the country and exchange ideas.
  • Oh, and wind it all up with what looks like one heck of a party – the SMPS Awards Gala is open to all conference attendees.

Cardphile has a long-standing relationship with the SMPS, and a great appreciation for their support of the markets we both serve. We offer assistance with SMPS’ print collateral whenever possible because we believe in the importance of good marketing programs, and support the efforts of the SMPS in keeping the Architectural, Engineering and Construction industries current and healthy. If you, or someone in your firm, are not already a member of  SMPS – put that at the top of your marketing to do list this year!

The AEC industry is one of our favorites, and Cardphile has been designing and manufacturing customized calendars, personalized note cards and holiday greeting cards for architects, engineers and construction professionals since 1989. If you received one of this year’s Build Business Conference Awards Gala invitations last week, that’s some of our handiwork! Cardphile has always used recycled paper and sustainably sourced papers from managed forests—that’s why we printed this year’s gala awards invitation and envelopes on environmentally friendly, FSC certified, pearlescent paper using our 100% wind powered printing processes.

We have many “off the shelf” solutions available if you’re looking for business holiday cards,  recycled greeting cards and other printed marketing collateral, and you should definitely give us a call if you’re looking for a more custom project. We work with many companies across the country to deliver their own branded printing projects, from custom Christmas cards and corporate Thanksgiving cards to project completion photobooks and AEC presentation materials – Call us to discuss your ideas! (1.800.774.5857)

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How to Keep in Touch with Clients | Part Three

Thank You Cards Make Business Personal Again
Build Lasting Relationships—With Thank You Notes

You’ve been asking, so we did the research: How to write a professional business thank you card. We’ll tell you what to include, what to avoid, and then go on to the specifics of salutations and closings.

Now, before you get too worried, keep in mind that the fact that you are even bothering to send a business note of appreciation at all will set you apart from the crowd. And while there’s almost no way to go wrong when you are saying “thank you”, here are some general guidelines to keep you on the right track.

  • Your tone in writing a business thank you note should be friendly and professional. Do not use slang or be overly familiar (especially if your note is to follow up on a job interview), unless the relationship is long-standing and familiar.
  • Your business thank you cards should always be hand written.
  • Use a pen with real ink. Felt tips or liquid ink are fine and it is perfectly OK to choose a pen that complements your handwriting. Do not use pencil, and avoid ballpoint pens.
  • Be reasonable when choosing the color of your pen. Pink may be fun, but does that really convey a business-like impression?
  • Check your speling! (heh). Seriously, spelling counts and there’s no excuse for misspelled words in a hand-written corporate thank you card. Just write a quick rough draft in any word processing application and spell check first. You can even use the spell check function in gmail or most mail clients to eliminate spelling errors.
  • Writing up a quick rough draft of your thank you card will also save you from having to toss out thank you cards with mistakes or those that “just don’t sound quite right” once you’ve written them.

Now on to the Nitty-Gritty-Miss-Manners part of writing proper thank you cards for business:

  1. Salutation: Address the recipient as “Dear [Name],”. In general, it’s best to err on the side of caution and choose the more formal path: “Dear Mr. Smith,”. It is also acceptable to say “Hello Mr. Smith,”. This is not the place to say “Hey Bob,”.
  2. Express your gratitude: A simple, one line sentence expressing your thanks for the event/meeting/ feedback, etc.
  3. Continue with something specific about your conversation or meeting: Be sincere, and clearly express your appreciation for the giver’s time and effort by describing how it helped you.
  4. Closing: You have a few choices here.
  • For someone you don’t know well (an interviewer for example), “Sincerely,”  or “Yours Sincerely,” is the most appropriate.
  • “Many Thanks,” or “Best Wishes,” is perfectly appropriate for someone with whom you are more familiar (a manager or co-worker).
  • Save the “Love from,” for friends and family!

Are you a job seeker? Pay close attention:

An employer we read about recently, said that following up with an appropriate business thank you card is almost mandatory these days, and careerbuilder.com even lists sending a prompt thank you card as an important part of your post-interview strategy (see item #5 and #10 in their list of “10 things to do after the interview“). A well-written (hand-written, of course) business thank you note sent to your potential employer will demonstrate your maturity, responsibility, and ability to follow through with the important details. It’s also something many of your peers will neglect to do—what better way to stand out from the crowd? (We hope it goes without saying that you should be careful not to sound like you already have the job?)

And always be sure to write a thank you note to anyone who has provided you with a letter of reference.

For job seekers under 35, or anyone who knows one, here’s an interesting article to chew on, (The Start-Up of You), while you write out those business thank you cards to your most recent interviewers!

Do you have questions or your own suggestions for writing business thank you notes? Enter them in the comments (or just send us an email) and we’ll do our best to include the answers and share your tips in Part 4 of the series.

Next up: Part 4 – Answering your questions + a list of great opportunities for sending thank you cards and business note cards to nurture relationships with the customers you serve.

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How to Keep in Touch with Clients | Part Two

Custom Corporate Note Cards
Follow Up—With Custom Corporate Note Cards

It’s time to make business personal again—learn what one of our engineering customers discovered about nurturing relationships during a long term project:

Proper care of your customer doesn’t end when you get the contract—it’s almost more important to nurture your business relationship during the project than it is upon completion, especially in the case of long term and complex collaborations. We all know that you usually get more of what you reward, so be sure to recognize and “reward” client behavior.

One of our larger engineering customers kept re-ordering a custom engineering thank you card we had designed for them using their logo, and they were ordering to the tune of about 100 of them each month! Needless to say, that’s a few more than most firms usually order and we were curious. It turns out that they were using these mighty little business note cards to thank (“reward”) client team members at all levels for their timely follow up to questions, meetings, and requests for information.

The engineering firm calculated that this simple technique alone had saved massive amounts of “aggracost”, headed off potential misunderstandings, and helped them to meet milestones on time or early—all while building a much richer relationship with their client. They didn’t replace the standard project communications, but these little corporate note cards served to build a collaborative relationship with their client that was profitable for both.

And guess which engineering firm now regularly receives referrals from that same client?

Things to keep in mind:

  • If you are writing a business thank you card on behalf of your organization, have good quality custom, corporate logo note cards printed and keep a supply on hand. Suitable for many different occasions, professional logo note cards build and reinforce your brand, and are just as important as good quality business letterhead and business cards.
  • Keep a book of stamps handy—nothing stops the mail, or you, like the lack of a stamp.

Remember, clients and customers are not transactions, so don’t treat them as if they are. It’s time to make business personal again—like it used to be.

What methods have you found to nurture your business relationships?

Next up: How to Keep in Touch With Clients: Part 3 We’ll share more of your ideas and get down to the nitty-gritty-Miss-Manners part of writing thank you cards for business.

Missed Part 1? Look here for Part 1 of Keeping in Touch with Clients.

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How to Keep in Touch with Clients | Part One

In spite of the fact that Americans seem to take fewer vacations than the rest of the world, many of us still face the challenge of how to connect regularly with clients, especially over the summer. It seems to be even more difficult to make regular contact when we’re distracted by the heat, the kids, and the sun.

The Problem:

  •     Face it, your contacts are busy. Very busy.
  •     Emails bounce or get buried in the inbox.
  •     A phone call may be an unwelcome interruption.

Let’s say you need to keep in touch with your client, the administrator of a hospital or other large organization. You’ve done business in the past, and you want to be sure your firm is considered for any new projects. How will you know if your contact moves on to another position within the organization or even to another firm?

Make professional, business thank you cards an important part of your business marketing collateral.

Business Thank You Note Cards
Business Thank You Notes—Keep You Connected

One easy (and effective) way to stay in touch and keep contact information current is to mail business greeting cards. For the amazing price of a 44 cent stamp, the post office will transport your business note card across town, or across the country, and deliver it into the real, personal mail box of your recipient. Not only that, but they’ll even send it all the way back to you if the address you have on file is no longer correct. And if it’s a recent move, they’ll provide you with the new address. Now that’s good value!

Suppose you discover that your client has moved onwhat a perfect opportunity to reach out and connect again. Learn more about what’s going on in their world and how your firm might help. Maybe a business note of congratulations is in order, or perhaps it will be more appropriate to thank them for their previous business and wish them well in the new position. Either way, you’ve established fresh contact without being a nuisance, and you’ve demonstrated that you actually value the relationship enough to go to a little extra trouble to keep in touch. Who do you think will come (favorably) to mind next time your services are needed for a referral – you or the guy who robo-calls every other Tuesday?

Remember, reaching clients and customers in multiple ways is important, and you’ll be amazed how your real paper “object” (a hand written, corporate logo note card or elegant business thank you note) arriving in the mail stands apart from the digital clutter to connect you again with your client. And if high quality products or service are an important aspect of your business, be sure that you take the time to select high quality thank you cards for business that will represent your brand well. Better yet, keep custom corporate logo note cards on hand—they are perfect for a wide range of messages and will help to build your brand identity each and every time you use them.

See this post, 3 Tips for Business Thank You Cards – Good Manners Still Count, for more on how to make your business thank you cards stand out.

How do you keep your company connected to current and future clients?

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New Design: Hipster Holiday Greeting Cards for Architects

Have a look at one of our new architectural holiday cards“Retro Metro Perspective Order!” (AEC 3019).
Actually, you don’t even have to be in the architectural profession to have fun sending out this holiday greeting card for your business—you just have to be a little adventurous.

Hipster Seasonal Greeting for Architects
3019 Retro Metro Perspective Order
  • We can even incorporate the printing of your company name on the front of this card for a highly personalized, business greeting card at no extra charge.
  • Step it up a notch with your full color logo on the signature line inside, along with your own custom verse or greeting – heck, we’ll let you write a book if it fits!
  • Cardphile’s graphic designers do all the work to lay out your personalized greeting and we even provide you with a free proof for your review prior to printing your business Christmas cards, so you never have to worry. Not too big, not too small, your corporate holiday cards will look just right.

Real, personalized holiday cards for business are a great way for architects (or anyone) to show their appreciation – seriously, you wouldn’t send an ecard to demonstrate your appreciation for a major commission would you?

There, we said it.

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Cardphile Trades Engineering Holiday Cards for Structural Review

Books Floor to Ceiling
Stacked a Little Bit Too High… Image credit: Krypto

The recent earthquake and tsunami in Japan got us to thinking. First of all, if you haven’t hugged your structural engineer lately, you should probably do that now. While their jobs aren’t the most glamorous, their work in Japan, along with some pretty stringent building codes, clearly saved many lives. And since Cardphile’s holiday greeting card design and printing facility in Portland shares a similar earthquake risk zone, we took some notes and decided it was time to take a good look at our warehouse.

Here’s what we found:

  • Fire extinguishers? Check
  • First aid and medical kits? Check
  • 100% Windpower for all production? Check
  • Lunchroom fridge cleaned regularly? um… Action Item ;(
  • Stock shelves all strapped down and secured? …Oops!

So we called up one of our local engineering friends and arranged for a review.

Turns out, while most of our warehouse was in pretty good shape, there were definitely a few places that needed some attention. Although it was well within code, he saw a few things stacked just a little bit too high….

Other items he suggested:

  1.  Additional rack anchors. This was suggested because the thickness of the base plates and concrete floor are adequate to support it. Again it was going beyond code for our area, but cheap insurance. Good Idea!
  2. Add “drag struts” to the top levels of shelving. Another inexpensive, but highly effective technique to reduce potential damage and injuries.
  3. Other suggestions were to add diagonal bracing or rigid frames. However, since this was going to be quite a bit more expensive, and exceed the structural integrity of the building shell, we decided it would be more logical to just restrict the storage height.
  4. Identify safe zones for everyone to go which have few overhead or large items. Even items like overhead lighting, ceiling tiles, bookshelves, filing cabinets and yes, even our lunch room fridge can become a hazard during a significant earthquake.
  5. Define a central place for everyone to gather after an earthquake so all can quickly be accounted for. Keep in mind that it should also be free of overhead obstacles.

We were surprised to discover that it doesn’t have to be expensive: a few simple changes can help you protect staff and make your work environment a lot safer.

We’re as likely as anyone else on the Pacific West Coast to avoid preparing for “the big one,” but seeing how our Japanese neighbors benefited from their rigorous building codes gave us pause for thought.

In much better shape now, we’ll have lots to talk about at the next office meeting.

Make sure your workplace is safe too. You can find a licensed engineer by checking in with the American Society of Civil Engineers.

Holiday Greeting Cards for Engineers and Architects
3018 Golden Gates Rust

The American Institute of Architects is also a great place to find an architect to help you with a review of your own workspace. Or, you could even give us a call – chances are pretty good that we’ll know a registered architect in your area!

(Oh, and here’s the engineering holiday card design our engineering friend picked out to send to his clients this Thanksgiving!)

Let us know if we missed anything – we’d love to hear your suggestions for how we can all make our offices safer places to work!

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Presentation Tips – What’s on Your Checklist?

Short and sweet, here it is: Cardphile’s list of Top 10 Favorite Presentation Tips.

  1. Why am I here?
    Align your goals with audience expectations. Like most things in life, your audience is almost always more interested in their own problems than in yours. This concept should guide your entire presentation.
  2. Get to the point.
    Introduce the topic without too much talk about you. It’s just like your high school English teacher told you: Introduce your story, tell your story, conclude with a recap of the story. Beginning – Middle – End.
  3. It’s Art + Science.
    Organize your content. Follow the Rule of Three to engage your audience.
    Design slides and choose props in creative, unexpected ways—avoid clutter.
    Deliver the message—be genuine and let your voice shine through—move around.
  4. Do your homework.
    If you’re not the expert, you’ll need to become one. Make sure your understanding of the presentation material is comprehensive. Be organized and concise.
  5. You’re the Boss.
    Don’t let your presentation software boss you around. Images convey concepts more quickly than text. Use good design and striking images to reinforce concepts—only use necessary text.
  6. Practice.
    Find someone to listen and critique your presentation. Make changes based on their feedback, and then present again. Smooth presentations elevate the message, and are the result of organization and practice. Practice reduces anxiety.
  7. Emergency plan.
    Know what you’ll do if the projector fails, your handouts are missing, the venue changes or, our personal favorite, you have the equivalent of a screaming baby in the front row.
  8. Interact.
    Ask questions of your audience and, above all, listen!
  9. Death by Handouts.
    High quality handouts and supplemental materials reinforce your message to attendees—but may be distracting if you hand them out before your presentation.
  10. Leave before they kick you out!

We don’t claim to be the experts, but we’ve learned a lot from our customers over the years and we always try to share anything that might be useful.

In case you missed it, here’s a link to our earlier post on presentation tips for small business marketing and proposals where you’ll find additional information and links to some of the real experts in the field of presentation.